FAQ

What’s the minimum order? 4 cookies (1 box).
Can I buy just 1 cookie? Only at pop‑ups. Online = min 4.
How do I keep them gooey? Heat 3–5 min in oven @ 165°C or 10 sec in microwave.
How long do they last? 3–4 days fresh; freeze up to 2 months.
Where do you deliver? Special delivery by the Pink Patrollie™ or courier in Cape Town; courier nationwide.

What types of cookies do you offer?

At launch, My Koekie™ tempts you with 4 decadent show-stoppers – each a little cheeky, a little under-the-belt, but always classy:

Drup Koekie™ (Nutella) – A thick, buttery cookie with a gooey Nutella heart. Nat soos jou gunsteling dagdroom.
Nat Koekie™ (Chocolate Fudge) – Double dark, double drup. Rich cocoa with a fudge centre that melts slowly.
Klam Koekie™ (Caramel) – A naughty caramel core with just enough salt to keep you coming back for more.
Stoute Koekie™ (Biscoff) – Spicy, syrupy Biscoff spread in the middle, with a crunchy crumble on top. Stroopsoet met attitude.

Each My Koekie™ is big, gooey, unapologetically indulgent, and baked to make you smile. Luxury without limits – kry jou vingers daarin.

How can I place an order?

To place an order, simply browse our selection, add your desired cookies to your cart, and complete the checkout process. You’ll receive a confirmation email with your order details shortly after.

What is your shipping policy?

We ship our cookies nationwide with care, ensuring that they arrive fresh. Orders typically ship within 3-5 business days. You will receive tracking information via email once your order is dispatched.